Privacy Policy

Last updated: 27 September 2026

This Privacy Policy explains what personal data Commstec IT Ltd collects through this Website, why we collect it, how long we keep it and what rights you have over it. We are the data controller for that data. Our registered details and how to contact us about privacy are set out at the end of this Policy.

In this Policy, the Company (“we”, “us”, “our”) means Commstec IT Ltd. Website means Keystone Precision, at https://keystoneprecision.co.uk/. Personal Data means any information relating to an identified or identifiable individual. Service Provider means a third party that processes data on our behalf under contract. Usage Data means data collected automatically by the Website or its infrastructure. Country means the United Kingdom.

Personal Data We Collect

We collect information you provide through the enquiry form and technical information recorded when you use the website, as described below. If you request a walkthrough on this Website, we collect your name, your work email address, your company, your job role, the approximate number of people you employ, what you manufacture, the system you use today, the main operational problem you want to solve, and how you would prefer us to make contact.

There is no telephone field. You choose what to put in the free-text fields, and how much detail to give.

Walkthrough requests are sent to us by email. They are not stored in this Website’s database. This Website has no public registration and no visitor accounts, and we do not sell goods or take payments through it.

Usage Data

Our web server and our website security software keep technical logs. These record the Internet Protocol (IP) address of the device you use, the pages requested, the date and time of each request, and your browser type and version. They exist to keep the Website available and secure, to detect and block attacks and to diagnose faults. We do not build profiles from them and we do not use them for marketing.

To stop the walkthrough form being used to send bulk mail, we briefly count submissions against a one-way fingerprint of the sending address. The address itself is not kept, and the count is discarded after ten minutes.

Cookies And Analytics

We do not use advertising or cross-site profiling. We use no advertising, profiling or cross-site tracking technologies, and we do not use Google Analytics.

We use Plausible Analytics to count visits to this Website. It sets no cookies, collects no personal data and does not follow you across other websites. It records aggregate figures only, such as the number of page views, the pages viewed, the site you arrived from and clicks on links leading away from this Website.

Browsing this Website sets no cookies. Cookies are used only where they are necessary, for example to keep you signed in if you log in to the Website. You can instruct your browser to refuse cookies or to indicate when one is being sent.

How We Use It, And Our Lawful Basis

To respond to your enquiry. Where you contact us through this Website, we use your details to reply and to discuss what you have asked about. Lawful basis: our legitimate interests in responding to enquiries about our business and, where you have asked us to quote or to contract, taking steps at your request before entering into a contract.

To keep the Website secure and available. We use technical log data to protect the Website against attack, abuse and fault. Lawful basis: our legitimate interests in the security of our systems.

To meet our legal obligations. We may process personal data where the law requires us to. Lawful basis: compliance with a legal obligation.

We do not carry out automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. We do not sell your personal data, and we do not share it for anyone else’s marketing.

Who We Share It With

Service Providers. We use third parties to host this Website, to send and receive email, and to provide website security. They act on our instructions under a written contract and may not use your personal data for their own purposes.

Business transfers. We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of our business to another company. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

With your consent. We may disclose your personal data for any other purpose with your consent.

Law enforcement and other legal requirements. We may be required to disclose your personal data if the law requires it or in response to valid requests by public authorities. We may also disclose it in the good faith belief that doing so is necessary to comply with a legal obligation, to protect and defend the rights or property of the Company, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users or the public, or to protect against legal liability.

How Long We Keep It

We keep personal data only for as long as we need it for the purpose we collected it for. An enquiry that does not lead to a business relationship is kept only for as long as is needed to deal with it and to keep a record of the correspondence. Where an enquiry leads to a contract, the correspondence is kept for the life of that relationship and for as long afterwards as we are required to keep business records.

Website security and server logs are kept for a short period and are then overwritten. We may keep personal data for longer where the law requires it, or where it is needed to establish, exercise or defend a legal claim.

Where It Is Processed

We are based in the United Kingdom and your personal data is processed here. Some of our Service Providers may process personal data outside the United Kingdom. Where that happens, we make the transfer only if the destination is covered by UK adequacy regulations, or if the transfer is governed by the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s standard contractual clauses, together with any further safeguards required. You may ask us for details of the safeguards that apply to a particular transfer.

Security

The security of your personal data is important to us, but no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018 you have the following rights over your personal data. Access: you can ask us for a copy of the personal data we hold about you. Rectification: you can ask us to correct data that is inaccurate, or to complete data that is incomplete. Erasure: you can ask us to delete your personal data where there is no good reason for us to continue holding it. Restriction: you can ask us to suspend processing in certain circumstances. Objection: you can object to processing where we rely on legitimate interests, and at any time to processing for direct marketing. Portability: you can ask us to transfer your personal data to you or to another organisation in a structured, commonly used, machine-readable format. Withdrawing consent: where we rely on your consent, you can withdraw it at any time, which does not affect the lawfulness of processing carried out beforehand.

To exercise any of these rights, contact us using the details below. We will respond within one month. We do not charge a fee unless a request is manifestly unfounded or excessive.

Complaints

If you are unhappy with how we have handled your personal data, please contact us first so that we can try to put it right. You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, at https://ico.org.uk/.

Children And Privacy

Our Service does not address anyone under the age of 13 and we do not knowingly collect personal data from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to remove it.

Links To Other Websites

Our Service may contain links to websites that are not operated by us. If you follow one, you will be directed to that third party’s site, and we advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Changes To This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Last updated” date at the top of it. Changes are effective when they are posted.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, email sales@keystoneprecision.co.uk or use the contact page on this website.

Commstec IT Ltd is the data controller for the personal data described in this Privacy Policy. We are registered in England and Wales under company number 10871613, at Alison Business Centre, 39-40 Alison Crescent, Sheffield S2 1AS, and are registered with the Information Commissioner’s Office under registration number ZC071809.